Securus Technologies recently did an audit of Global Tel Link system. Global Tel Link, is an inmate and prison communications provider. The audit revealed that GTL had committed serious acts of violation of inmate privacy. The acts done by GTL went against the principles envisaged when the provision of inmate communications by private companies was permitted. The alleged breach by GTL was among others increasing the call duration by almost 15 or 36 seconds. The provider also added the call charges and subsequently inmates were paying more than the normally allowed rates.
The report compiled by Securus also revealed that the company was double charging one inmate call. When making the announcement, Securus Chief Executive Officer, expressed his disappointment in GTL. He intimated that the actions by GTL were not a reflection of the inmate communications provider industry. I also believe that regular audits of the inmate communications providers should be done to avoid an extra burden to the taxpayer as was demonstrated in the GTL audit.
Securus Technologies is one of the top providers of technology solutions for the civil and criminal systems. The company which is based in Dallas, Texas has been providing inmate communication services for quite a long time. Securus is preferred due to the different services it provides. In addition to the investigation services that it provides, it also offers information management, inmate self-service and biometric analysis. Securus has the vision and mission of ensuring that families and friends of inmates do not lose touch with them while they are in incarceration. Technologies offers one Securus company profile, its specialties, website, offices and its size.